FAQs

Question: What Do We Purchase?

Answer: Here is a short list of some of the items we purchase

The following are items that we accept:

  • Watches
  • Bracelets
  • Chains
  • Dental Gold
  • Gold Earrings
  • Broken Gold
  • Gold Coins
  • Pins
  • Platinum Jewelry
  • Silver Jewelry
  • Silverware and Silver tea sets

Question: What Does Cash In Gold USA Not Purchase?

Answer: The following are items that we do NOT accept

  • Gold plated metals
  • Fake Jewelry
  • Non Precious stones
  • Plastic

Question: What Will I Be Paid?

Answer: We pay the highest prices in the industry by keeping our overhead costs low. We will pay more than all of our competition, pawn shops, jewelers, or mail in processors.

Question: What Will This Cost Me, Is Your Process Totally Free?

Answer: This process is completely free! Most people can’t believe it but yes, the process is 100% free.

Question: What If My Items Are Lost In The Mail?

Answer: Be advised that your items while in the possession of the post office are insured for up to $100.00. You can learn more about this in the pamphlet we send you.

Question: What If My Items Won’t Fit In The Bag You Send Me?

Answer: Just give us a call or email our customer service department. We will be happy to send an extra gold package kit or a bigger package.

Question: What If I’m Not Satisfied With My Payment?

Answer: In the unlikely event that this happens, you have 10 Business days to contact us for a complete shipment of your materials back to you. However, we truly stand behind our guarantee and will definitely make you happy.